The main office in New York called this morning (12/20/2010)to reschedule my appointment for 10:30 this morning. The reason for rescheduling was "the office was closed to allow staff to be with family and friends for the holidays".
They did offer me a 10% discount for waiting. That won't even cover the over the counter pain medication to control this monster in my mouth.
The appointment was made last week (12/15). Do they not tell their staff what the schedule is a week in advance? Not to mention it is a holiday? Do they even care? Needless to say, they won't see my teeth this year or next.